Shipping

Order Processing Time*

As a result of a surge in orders, as well as our commitment to enhanced safety measures in our warehouse, it may take a little longer than usual to process, pack, ship, and receive your orders.

Announcements

ALERT: USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19. WE APPRECIATE YOUR PATIENCE AND REMAIN COMMITTED TO DELIVERING THE HOLIDAYS TO YOU.

Federal Express is experiencing significant delays. This includes a 3 day delay on tracking updates as well as an additional 2-3 day delay on final delivery. Please continue to check your tracking number for the most up-to-date status on your packages’ arrival. We truly apologize for the inconvenience these delays may cause, rest assured, your package is on its way!

Suspension of Service Guarantee (UPS)
Effective March 26, 2020 and until further notice, we have suspended the UPS Service Guarantee for all shipments from any origin to any destination. For all U.S. origin shipments, the Service Guarantee suspension became effective as of March 24, 2020.

As the effects of the Coronavirus impact our infrastructure, we will continue to seek guidance from local, state, and national government entities to ensure that we fully align with their regulations. We are committed to continue operating globally except where constrained by government restrictions. 

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Shipping Time

We know that part of a great online shopping experience is being able to get your items quickly, which is why we will process and ship most orders within 48 hours of receipt. We think that just because shipping on most of our items is free doesn't mean it should take a long time, most of our customers receive their orders in 2-6 business days. All orders are shipped out from either our fulfillment centers in Easton, PA or Randolph NJ. 

Domestic Shipping Rates

All orders to the Within the Continental US over $39 from Kitch’n ship free, period. Is your order under $39? No problem, standard ground shipping is just $9.99. Free shipping only applies to ground shipping.

**Michael's Closet Inc. is not liable for late arrival of any shipments due to unforeseen circumstances causing delayed processing, weather delays, software or hardware failures, or acts of God.